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Constellation

Amazon prime app not working

Everytime I go to the app it tells me that something went wrong contact primevideo.com/help. I have reset my internet, removed and added the app, logged out of the app re-logged in, I de registered and re registered the app to my tv. I have contacted the prime customer service and they can not figure out what is wrong. They told me to contact Samsung customer service. The steps I have done in previous days is not working at all now.

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Re: Amazon prime app not working

Feel free to hold down the Power button on your TV remote to cold boot the TV before launching the app again. This is a temporary workaround while we wait for a permanent fix.

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