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Constellation

Black screen smart TV UE55

Turned TV on to a black screen/ sometimes dark blue

 

Have tried turning off and on/ home button on remote/ new batteries in remote/ other devices etc with no luck...any thoughts?

Thanks

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Black screen smart TV UE55

We are sorry to hear about this. Please provide the full model number for the television.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Black screen smart TV UE55

Hi

 

It's UE55KU600

 

Thanks

 

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Samsung Moderator
Samsung Moderator

Re: Black screen smart TV UE55

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

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