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Constellation

Brand new tv will not turn on and the red light blinks twice.

Hi, 

my name is Victoria. I have a brand new tv that I bought in December of 2019. I had my ps4 turned on and it was working and then the tv just went of. It would not come back on after that. I tried the hard reset by unplugging the tv, waiting 10 min, holding the button for 60 seconds and then plugging it back in. It still will not come back on and the red light  blinks twice at the bottom and will not come back on.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Brand new tv will not turn on and the red light blinks twice.

We're sorry to hear that! Is there any indication of power on the screen? Have you tried a different outlet or surge protector? 

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