How do we turn ads off?
It's clearly a major problem according to thousands on reddit and we would all appreciate some way to turn off ads on our TVs.
Anytime I try to make a post about it it gets deleted and no one tells me why : (
What are we trying to cover up?
There is not a method to placing a television into safe mode. Unfortunately there is not a way to do away with the ads in the smart hub. You can turn on or off interest-based ads to have them cater to what you prefer to see them for. I apologize for the inconveniences caused.
How do we get Samsung to let us do this? 80,000 people have agreed on Reddit that this is an unacceptable design. They're calling to return their TVs because of this...
I personally just want to enjoy my Samsung TV but this is a deal breaker
I completely understand the frustration, we've escalated this as a feature request quite a few times in order to have the development team add the ability to disable the ads. However, we cannot guarantee it will be added at any point. I truly apologize for the inconveniences caused.