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Constellation

Can't update HBOmax on Samsung TV.

Keep getting error code 116 when trying to update HBOmax. Can someone help me please. I already tried rebooting tv and internet.. both work fine except for updating apps. 

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Can't update HBOmax on Samsung TV.

I'm sorry to hear that, have you tried uninstalling the app then reinstalling? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Can't update HBOmax on Samsung TV.

I'm having same issue, no option to uninstall hbo that I've found, just a reinstall option and I get the error code 116

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Samsung Moderator
Samsung Moderator

Re: Can't update HBOmax on Samsung TV.

What options do they have for you to click?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: Can't update HBOmax on Samsung TV.

Delete

Add to home screen

Lock/unlock

Move

Reinstall

View details

I did go to the tv menu to check for updates and ran that but no updates were found.

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Asteroid

Re: Can't update HBOmax on Samsung TV.

Got mine solved had to do factory reset on the smart hub

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Astronaut

Re: Can't update HBOmax on Samsung TV.

This fixed mine thanks for sharing. 

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