Original topic:

Cannot accept terms and conditions

(Topic created on: 2/18/21 6:27 PM)
userE7rlUE41BB
Constellation
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4k, 8k and Other TVs

My Samsung tv series 7 Tu7000 , Everytime I try to accept the terms and conditions says server down pls help me . I cannot access Netflix 

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3 Replies
SamsungGill
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Are you located in the US? Please go to Settings>Support and provide the full model code and current software version of the television. 

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userE7rlUE41BB
Constellation
Options
4k, 8k and Other TVs

Model code -UA65TU7000KXXT

software version : 1410.1

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SamsungGill
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

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