Original topic:

Cannot connect to Alexa or Smart

(Topic created on: 12/29/20 3:50 PM)
userGHXeXgzhPN
Constellation
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4k, 8k and Other TVs

When I first got my tv last Christmas I connected it to my Alexa and the SmartThings app. A couple months ago my tv stopped connecting to Alexa. Didn't think to much of it. But today I'm trying to fix whatever the issue is and the SmartThings app is saying my tv is "offline". But my tv is connected to the internet. I checked the Network Settings to verify. 

what am I missing?

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1 Reply
KeiRey
Astronaut
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4k, 8k and Other TVs
Does your TV have a Good connection with a good RSSI value?
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