Original topic:

Cant cast to TV

(Topic created on: 4/7/21 1:24 PM)
userHsU7NpMGIs
Constellation
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4k, 8k and Other TVs

I have a samsung tv model ua55nu8000

I can no longer apple play or cast to tv at all. I've reset all settings on the tv, reset the wifi and it still shows the tv is offline when I try to connect to smart things or if trying to cast it doesnt show up as an option anymore. TV is on same wifi network as the devices I'm trying to cast from. I've tried my samsung phone to cast and my apple ipad but no joy. I'm not sure what else to try. The tv shows as offline when it is fully working as expected. Any suggestions?

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SamsungTam
Samsung Moderator
Samsung Moderator
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Have you updated the tv software? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userHsU7NpMGIs
Constellation
Options
4k, 8k and Other TVs

Says it's up to date

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SamsungJam
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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