We have a 4k Smart TV, about 5-6 years old. The closed captioning turned on a couple of days ago. We did not turn it on, it can't be turned off in the menu. The menu states this option "is not available". Is this a Service provider issue? (Spectrum)
Solved! Go to Solution.
Hey @userI5TnVupC1c ,
Have you checked to see if it is coming from your set-top box? You should be able to check the menu on your cable remote and find the option to shut it off. If this was helpful please leave a like and mark accept as a solution.