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Original topic:

Cooling fan error on UN78HU9000

(Topic created: 07-11-2021 06:28 PM)
userwW6mVSQTe5
Astronaut
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4k, 8k and Other TVs

Having this warning pop up on my tv.  This is the first I’ve seen it.  Please advise on what I need to do.  

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SamsungLarry
Community Manager
Community Manager
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4k, 8k and Other TVs

Do you have the unit in a well-ventilated area? Try unplugging it for a few minutes and retrying directly into a wall socket. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Solution
SamsungLarry
Community Manager
Community Manager
Options
4k, 8k and Other TVs

Do you have the unit in a well-ventilated area? Try unplugging it for a few minutes and retrying directly into a wall socket. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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