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Astronaut

Curve TV 55" UN55HU8700FXZA

HELLO ....

OUR JUST LESS THAN 6 YEARS OLD TV IS NOT WORKING.   IT DEVELOPED A DIGITAL CRACKED IMAGE AND I TRIED EVERYTHING TO CLEAR THE SCREEN.  

PLEASE NOTE THE TELEVISION WAS NEVER HIT OR FALL OFF THE TV STAND.   I HAVE SEARCHED YOUTUBE FOR DIY FIX, DUE TO PANDEMIC I CANNOT FIND ANY OPEN FOR BUSINESS TV REPAIR SHOP.   DOES ANYONE WHAT CAUSED THIS TO HAPPENED?   I HAVE SEEN PRANKS CRACKED SCREENS POSTED ON YOUTUBE BY POSTERS AND HOW ARE THEY ABLE TO REPLICATE THIS IMAGE AND THEN REMOVE IT?