Good afternoon. Dealing with a light bleed issue that is getting bigger for my TV below just like many other people. I am the original owner. Paid alot of money for this TV. Love this TV and own a total of 4 Samsung TVs at home. Its a head turner with my friends & family but the light bleed issue is becoming noticeable. Hoping Samsung can help before this gets worst! Hate to switch brand loyalty back to Sony. Sent a message last week but no replies from Samsung.
MN : UN65KS8500 PD : 02/21/2017 SN : 05K83CDHA24918F FW : T-JZMAKUC-1242.0 FC : SWU-OU_T-JZMAKUC_1242_200130 MI : T-JZMAKUC LS : US DI : KLCISIBYKWABK MA : E47DBD48082E VS : 1242.200130
I would be happy to assist with this! Could you send me a private message so that I can get some additional information? http://bit.ly/2ihPL97
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Samsung offered to fix but the cost of repair exceeded the depreciated cost of the TV. They are buying it back from me for $760. Not happy as I would have loved to get it fixed (beautiful TV) and leaves me short a few hundred bucks for an equivalent TV (8 series) but really don't have much choice at this time as it's getting worst. Note they will ask for original receipt copy. Hope this helps.