Original topic:

DHO3 TV Melted!! Model UN50J6200AFXZA

(Topic created on: 2/18/21 7:29 PM)
userbIdljXpTR0
Constellation
Options
4k, 8k and Other TVs

I am super concerned...as my TV MELTED!  It seems as though others have had the same problem. Bottom left corner of the TV...plastic is melted and screen is black

0 Likes
3 Replies
JoeBlanton
Astronaut
Options
4k, 8k and Other TVs
please make sure you have read and understood the TVs owners manual first, all to often we see this problem when there is too much electricity going to the television you may need to lower the dose of electricity by switching breakers or having a licensed professional help.
0 Likes
userbIdljXpTR0
Constellation
Options
4k, 8k and Other TVs

There is not a problem with electricity. 

0 Likes
SamsungBri
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes