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10-24-2020 11:36 AM in
4k, 8k and Other TVsHad my Samsung model UN55NU7100 (55 Inch) for just over two years and the vertical stripe just appeard. Super disappointed since the tv is still relatively new but out of warranty. Samsung @samsung , or anyone else have you found a solution for this yet?
Solved! Go to Solution.
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10-24-2020 11:40 AM (Last edited 10-24-2020 11:42 AM ) in
4k, 8k and Other TVsAdding a photo of the problem taken while running the built in picture test for reference. Seems consistent with the hundreds (possibly thousands?) of other posts about this issue.

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10-24-2020 03:25 PM in
4k, 8k and Other TVsDoes this happen on other sources and inputs as well?
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10-24-2020 03:34 PM in
4k, 8k and Other TVsI have the same problem with my 65" Un65ks85000 model tv and I've done the screen test and checked all cables and it's still there
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12-08-2020 03:40 PM in
4k, 8k and Other TVsI have the same problem on my 75" UN75JU7100. 2 dark gray stripe down middle of screen. More noticable when in lighter scene.
This is happening to all input and I've done screen test as well and still there. Even changed all HDMI cables.

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12-08-2020 05:28 PM in
4k, 8k and Other TVsCan you provide pictures of the symptoms you're experiencing?
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10-26-2020 12:10 PM (Last edited 10-26-2020 12:12 PM ) in
4k, 8k and Other TVs
Thanks for your response. Yes, it happens with any/all input sources. Reattaching the image where it appears during the screen test. @SamsungUS @samsung

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10-26-2020 02:13 PM in
4k, 8k and Other TVsThis is something that will require service and I would be delighted to see what options we have available to you. Please shoot me a private message with the following information:
-First and Last Name
-Email Address
-Physical home Address
-Best phone number
-Alt. phone number
-Bill of sale
-Place of purchase
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10-27-2020 09:48 AM in
4k, 8k and Other TVsHello @SamsungAl - sent you a direct message yesterday. Please let me know if you received. Thanks!
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11-19-2020 07:09 PM in
4k, 8k and Other TVsThis literally occurred out of the blue! Fine the night I turned it off! Next morning line was there. I have tried everything also! I have 5 other TVs in my house switching to confirm no issues with any other cables it's the tv ! Help!! Black shadow right side vertical! Just 2 years old!

