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Constellation

Disney+ on an RU7100?

Hey. 
My 50inch RU7100 is listed as compatible with the Disney+ app but the app doesn't show up in the apps install menu... can anyone advise? 

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Samsung Moderator
Samsung Moderator

Re: Disney+ on an RU7100?

Was this TV manufactured in the year 2016? Disney+ is only available on our TVs that were manufactured in the year 2016 and newer. 
 

https://www.samsung.com/us/support/answer/ANS00085303/


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Constellation

Re: Disney+ on an RU7100?

Yes. I bought it in new in PC World (uk) inDecember 2000... just a few months ago. 
it's listed as a compatible model on the link to the Samsung compatible models page I've seen on a few of these Disney+ threads... but it doesn't show up in the app download menu... any ideas hombre? 

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Samsung Moderator
Samsung Moderator

Re: Disney+ on an RU7100?

Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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