I have a Samsung UN50ES6150F 50" Smart TV. I am unable to get the Disney+ app. It doesn't come up in the app store and if I go into the internet to get it, I get an error message that the security certificate isn't recognized. If I select go to the site anyway, the screen comes up but just hangs trying to connect to the login page.
I tried a cold reboot to no avail.
I tried updating my software, but the selection is greyed out and when I hit it, I get "not available." How
How can I update my software if the option isn't available?
How do I get Disney+ to load?
Hi! Disney Plus will only work with Samsung from 2016 or later running the Tizen operating system.
Per your model number the TV was manufactured in 2012-2015 So this TV does not have the capability to use Disney +. And you would be unable to update to Tizen OS.