cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Earc firmware update

Hi Samsung, my new SAMSUNGQE65Q85RATXXU 65" supports Dolby Atmos compatibility in its sound settings, but the one box provided with the tv only has an arc connection, Samsung are you going to provide an earc upgrade for this range of tvs,   As Im due to purchase a Sennheiser Ambeo soundbar in another 8 weeks to go with this tv, only to find out it needs a earc connection to beform as it should do, or do I have no choice but to sell this tv & purchase the SAMSUNGQE65Q90TATXXU 65" in a year   & half's time when I would have saved up for it?  

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Earc firmware update

Hello. This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your device was purchased outside of the US, please visit the link below for support in your area.

 

http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Earc firmware update

HDFury has opened it for everyone to pre-order.  If you have Sonos Arc and TV w/o eArc, this device is a must.  It will give you full Atmos TrueHD

https://www.hdfury.com/product/4k-arcana-18gbps/

Reply
Loading...