Original topic:

Game mode issues- screen tearing

(Topic created on: 1/11/21 2:08 AM)
WHOTHEMAN
Constellation
Options
4k, 8k and Other TVs

I got my Q900rb a while before I got my PS5 and made sure I am all set for the "Next Gen" gaming. The tv doesn't seem to have a problem with outputting 4K @ 120Hz, but if I turn on the Game mode which I naturally did to get the lowest input lag, screen starts to tear from the top down. I have tried everything I can but no resolution. My only option has been to set picture mode to anything other than Game Mode. 

Has anyone had the same issue? Can anyone suggest a solution? 

4 Replies
usergz9nIfsFAz
Constellation
Options
4k, 8k and Other TVs

+1 from Q95r. Need help as it's ruining the TV gaming experience for which I bought it specifically for. 

0 Likes
userGLhtPFgprY
Astronaut
Options
4k, 8k and Other TVs

I have the exakt same problem when i put the ps5 in hdmi 4 using game mode. I have the q950r 55 inch. It outputs The 4k 120hz but when i put it into game mode that horizontal "scan"/sync from top to bottom comes every 2 minutes or so. Releasing it from game mode makes that problem dissapear. When i put the ps5 in hdmi 1 for exampel, wich makes the ps5 run at 4k 60hz i have no problem neither in game mode or not. I believe somethin is up with that hdmi 4 port (2.1) and it really needs a fix. I bought this pretty expensive flagship model just to know that you are up to date when it comes to next gen gaming. It ruins the whole experience if you can't use the game mode....

0 Likes
userIQHP3hW9z7
Astronaut
Options
4k, 8k and Other TVs

I have been running my PS5 since launch with no problems until 2 days ago, I am now experiencing the screen tearing every few minutes. If game mode is turned off it’s fine but as soon as I have game mode on it starts again. 

is there any update on how/when this will be fixed and is it a Samsung issue or a PS5 issue. What’s confused me further in this is I put in an Xbox series x in to hdmi 4 and it was fine with game mode on.

would appreciate any update or advice. 

0 Likes
WHOTHEMAN
Constellation
Options
4k, 8k and Other TVs
I have spoken with Samsung tech- support, and it seems like they blame the screen tear on the ps5.
we might have to wait for ps5 to(hopefully) activate Freesync or VRR such might help with this issue.
for now, your best bet is to unlock the two extra Pic modes, CAL-DAY & CAL-NIGHT. then go through the picture settings and disable all picture processings as they would increase the input lag.
good luck
0 Likes