Hi all, I am new here. I have a 50" Samsung 4k TV for about 6 months now. I just got a new sound bar and plugged it into the TV and initially, it worked fine. I turned on the TV and it instantly recognized the soundbar. Now however, a couple days later and its getting all finicky on me. Sometimes it recognizes the HDMI receiver, other times it doesn't. Sometimes it will but I will have to go into my sound options on my TV and change to the correct HDMI Receiver. Has anyone found a way to fix this issue? Its driving me crazy. Thanks!
Please go to Settings>Support on the television and provide the full model code and current software version of the television. Please also provide the full model code of the sound bar.
I'm not sure how to get the model code from the sound bar. Its a Polk Audio Signa S2. I can now have it where the TV can recognize the HDMI Receiver, but I still have to go to my TV's audio system and change it to the HDMI Receiver every time I turn it on. Is there a way to fix this so the sound bar can automatically come on when I turn on the TV?
No, I am referring to the sound bar. It is currently connected to my HDMI 2 Port, which is the correct one so I can hear audio. The TV recognizes the sound bar now, but it won't automatically switch to it when I turn the TV on. I have to go into my sound settings and change it manually every time I turn on the TV. The sound bar I purchased, the Polk Signa 2, should do this automatically but doesn't. Can I fix this so the sound bar can be the default audio system each time I turn on the TV?
Make sure that the HDMI port you are using is labeled ARC. Then go to Settings>Sound>Expert Settings and ensure that ARC is turned on. Does the sound bar support ARC/CEC? Does the HDMI cable support ARC/CEC?
