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Constellation

Re: HDMI Ports Not working

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Hello, I'm having the same issue on my q80r tv. My Xbox one won't be read by the hdmi sometimes. I have to turn the tv on & off serveral times for the signal to catch. I'm using an upgraded HDMI cable as well. Brand new tv, please help. 

@samsung 

@SamsungJustin 

 

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Constellation

Re: HDMI Ports Not working

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I followed steps below and it worked for me on my Samsung 55F7000 TV:

 

1- Power off all HDMI devices connected to TV

2- Disconnect all HDMI cables from TV

3- Power off and unplug the TV's power cord from the wall outlet

4- Press and hold the TV power button for 30 seconds

5- Reconnect HDMI cables back to HDMI ports on TV

6- Re-plug the TV's power cord back into the wall outlet and check the TV.

 

 

If the above troubleshooting steps didn't help send a private message to any moderator to set up service if your device is within the 1-year warranty.

 

If you're out of warranty, use the following link to locate a service center in your area:

http://www.samsung.com/us/support/service/location

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Astronaut

Re: HDMI Ports Not working

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Fixed my issue as well on an older 46. Thanks!

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Constellation

Re: HDMI Ports Not working

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Resolved the problem! Thank you so much!

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Constellation

Re: HDMI Ports Not working

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Has anyone received a solution to this issue. 

I have a week old 50" 2020 Frame TV. HDMI inputs on one connect DO NOT work!!! After spending multiple calls with Samsung support there only solution is to replace the One Connect Box. It's now been replaced 3 times and HDMI inputs DO NOT work still. I'm ready to return the product but wondered if anyone had a resolution?

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Astronaut

Re: HDMI Ports Not working

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all hdmi ports stopped working 2 weeks ago (series 8) how can we fix it? it shows that something is connected but can not identify, please help!!!!  changed all cables, i also did reset, no luck!!

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Constellation

Re: HDMI Ports Not working

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Hello. I am having same issue with my 32. It is a few years old. Cant get any hdmi ports to work. All components and cables work fine on other TVs. 

Please advise how to resolve. 

The model # is : Ln32a540p2d . 

Thanks.  Ludwig57. 

 

 

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Constellation

Re: HDMI Ports Not working

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Well, this is a bit of a worry. A few weeks ago, we bought a brand new TV (T5300). Within days, one of the HDMI ports stopped working and shortly after that, the TV itslef stopped working completely. So we returned it and got a like-for-like replacement.  And now, one of the HDMI ports of that 2nd TV stopped working too! I've just followed the instructions provided on this thread and both HDMI ports are detected and seem to work properly again but is this issue going to keep happening and will I have to keep following those instructions over and over again? It doesn't give much confidence in the product I must say.  We were given the option to get a replacement TV from a different manufacturer but I assumed we had been unlucky with the first TV and got a faulty one. These things can happen and I was happy to get the exact same model. But if this is a known problem and it keeps occuring, I'm afraid I will swap it for a different brand next time.

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Astronaut

Re: HDMI Ports Not working

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worked for me too!

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Constellation

Re: HDMI Ports Not working

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I’ve tried your  troubleshooting with no success. Any suggestionsI’ve tried your troubleshooting with no success. Any suggestions

 

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