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Constellation

Half Tv screen went dark

We turned our TV on this morning with a thick dark line on the right side and a thinner one just to the right of the middle. Within an hour the whole right side of the TV went dark. Nothing hit the tv or any other possible causes we can think of. I have tried turning off and back on. Checked cables, did self diagnostic test and checked for updates, all without success. This TV is 18 months old max!

 

We've had many Visio TVs without ever having any issues and this was the first Samsung we've bought. To say I'm disappointed and frustrated is an understatement. Ugh. 
please help!!

B0B93B71-EE6D-45BB-B294-6133FE4995BD.jpeg

 

 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Half Tv screen went dark

We're sorry to see that! Please send us a private message so that we can look into this for you: Link

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