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Original topic:

Half of my Screen is Dark

(Topic created: 01-27-2021 05:47 PM)
SUZ4ST
Astronaut
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4k, 8k and Other TVs

Half of my screen is dark since yesterday, I've had it 2 years so it's passed its warranty. Is there a part that can be replaced to fix this issue?

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2 Replies
userkDs1SprmlQ
Constellation
Options
4k, 8k and Other TVs
Sounds as if u split yer screen(s)...
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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I'm sorry to hear that, if this occurs on all sources and during the picture test this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


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