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Astronaut

Help! My movers damaged my tv screen

We just moved and after powering on our big 82" smart tv, we discovered vertical lines in part of the screen. Is this permanent damage?? Anything we can do and/or can this be fixed by a tech? To buy new the tv would be $3000 and the insurance on the move was minimal. Help!

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Cosmic Ray

Re: Help! My movers damaged my tv screen

#SamsungTeam
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Samsung Moderator
Samsung Moderator

Re: Help! My movers damaged my tv screen

I am sorry to hear about this. The damage will require a replacement panel, and would not be covered under the manufacturer's warranty. I recommend contacting the moving company to report the damage.


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