Original topic:

Help

(Topic created: 06-29-2021 07:26 PM)
user0uHIfECxen
Constellation
Options
4k, 8k and Other TVs

I just bought a Samsung 4K Crystal UHD (2160p) and every 30 seconds a message pops up, an accept or cancel invitation for a device that’s asking if I want to play that devices sound through my tv. But I have turned off and disconnected everything in my house I can think of so the message will go away and I keep pressing cancel to not accept it but it just keeps popping up!!! Help. 

2 Replies
SamsungJam
Community Manager
Community Manager
Options
4k, 8k and Other TVs

I know how annoying that can be.  Could you please provide the full model of your television?  I want to look into disabling that on the television.  It's more than likely a neighbor setting up Bluetooth devices that's causing you to have the pop up.  


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user0uHIfECxen
Constellation
Options
4k, 8k and Other TVs

 The model code is UN50TU7000BXZA

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