cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
userXrNr9u6QHz
Asteroid

Horizontal line across my screen

Two days ago when i turned my 65 in 8 series tv, there was a horizontal line and a spot on my screen. Can anybody help me fix this or is this something i have to get repaired. My tv is less than a year  old. Thank you in advance for any help.15633312935149021689096198997589.jpgThe line

 

15633313351965039779181092510213.jpgThe spot

 

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Horizontal line across my screen

Does this occur on all sources and inputs? Have you tried unplugging the television for 5 minutes? 

Reply
Loading...
userXrNr9u6QHz
Asteroid

Re: Horizontal line across my screen

I tried both and neither worked

Reply
Loading...
LittleFoxy
Asteroid

Yes after you poke your smot dont play the Wii

Yes after you poke your smot dont play the Wii

Reply
Loading...
userXrNr9u6QHz
Asteroid

Re: Yes after you poke your smot dont play the Wii

What?

Reply
Loading...
Samsung_kB5JgNI
Astronaut

The screen might have a small crack or the HDMI cord is s...

The screen might have a small crack or the HDMI cord is split is the cords old if so you need to replace them

Reply
Loading...
userXrNr9u6QHz
Asteroid

Re: The screen might have a small crack or the HDMI cord is s...

Everything i have seen is that the screen is more than the tv itself. It should be under warranty though. I have only had it a couple months now 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: The screen might have a small crack or the HDMI cord is s...

@userXrNr9u6QHz Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

Reply
Loading...