cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

How Send Letter to Samsung customer support

JUMP TO SOLUTION

My Samsung TV now has a gray bar. The tv is only 18 months old.  I like to write letter to Samsung to ask for some compensation for new tv or repairs.  Is there a email address i can use for correct Samsung USA customer service?

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Moderator
Samsung Moderator

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Can you post a picture of this? I would like to try to help you get to the bottom of this.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
5 REPLIES 5
Highlighted
Samsung Moderator
Samsung Moderator

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Can you post a picture of this? I would like to try to help you get to the bottom of this.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
Highlighted
Constellation

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Do you know where i can send letter to Samsung ?

 

Reply
Loading...
Highlighted
Constellation

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Gray Bar on SamSung TV only 18 monhs oldGray Bar on SamSung TV only 18 monhs old

Reply
Loading...
Highlighted
Constellation

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Looks like i closed this ticket by mistake.  had trouble uploading pictures..

 

Still looking for email address to send letter to Samsung

 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: How Send Letter to Samsung customer support

JUMP TO SOLUTION

Can I have your full model code and serial number via private message? I can get your information to where it needs to be.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...