JUMP TO SOLUTION Solved

Original topic:

How to Re-install firmware 1251 (issues in the process)

(Topic created on: 5/1/19 9:39 PM)
userUzwCEepY75
Cosmic Ray
Options
4k, 8k and Other TVs

it seems my tv updated (ota) just when I was trying to update with usb pendrive and something happen in the process that it didn't ask me for new update or any notification to know the updating was performed and when I tried to use the usb it tells me that the system is up to date, but the wifi signals have cuts not like before (tried reset but nothing). By the way the tv says the actual FW is 1251.

 

Just tell me how to reinstall the FW please...

1 Solution


Accepted Solutions
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

You said you tried resetting, did you perform a factory reset?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
13 Replies
Anonymous
Not applicable
Options
4k, 8k and Other TVs

What is the model number of the television? 

0 Likes
Reply
userUzwCEepY75
Cosmic Ray
Options
4k, 8k and Other TVs

Hello, the model is 55NU8000 I just need to perform a reinstall of the Firmware, thanks in advance.

0 Likes
Reply
Anonymous
Not applicable
Options
4k, 8k and Other TVs

Do you still have an internet connection with the television? 

0 Likes
Reply
userUzwCEepY75
Cosmic Ray
Options
4k, 8k and Other TVs
Spoiler
 

yes but using it with lan cable

0 Likes
Reply
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

You said you tried resetting, did you perform a factory reset?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

0 Likes
Reply
userUzwCEepY75
Cosmic Ray
Options
4k, 8k and Other TVs

Factory Reset did the trick thanks man, by the way I still think the installation wasn't properly performed so is there anyway to reinstall the firmware?? just to be sure its all right??

0 Likes
Reply
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Try performing a Software update through Wi-Fi, then check if the latest firmware is installed. If it is not, we can assist you with the manual update.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply
userQZyANJHoiJ
Constellation
Options
4k, 8k and Other TVs

My TV is VERY glitchy after the firmware install.  I did a factory reset also.  No joy.  Just as this other person asked, can a RE-INSTALL of the firmware be done?

0 Likes
Reply
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

What firmware version do you have? Also, what is your full model number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply