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Constellation

How to connect/ add smart TV to smart things app

I downloaded SmartThings app in my android phone to connect and control my Samsung smart TV. It (TV) appear but it seems idle when I try to add smart TV to the apps. How to add? Or is it not compatible?

 

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: How to connect/ add smart TV to smart things app

I'm sorry to hear that, is everything on the same wi-fi connection? Also, can I have your full model number? 

 


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Constellation

Re: How to connect/ add smart TV to smart things app

not using wifi. just mobile data hotspot. TV model number isUA55TU8000KXXM.

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Samsung Moderator
Samsung Moderator

Re: How to connect/ add smart TV to smart things app

I recommend reaching out to our SmartThings team. They can be reached at 866-813-2404 or emailed at support@smartthings.com







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