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Astronaut

Re: Issues with WiFI connection - Smart TV

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I am also having issue with wifi connection.

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Constellation

Re: Issues with WiFI connection - Smart TV

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I have the same problem. The TV cannot find any WiFi networks. I get the screen where it searches for wifi networks. I click on Start, then it goes right back to the screen where I can only enter start or cancell. I have model UN55ES8000FXZY. My WIFI works on all other devices (Iphone, tablets, etc). I used to be able to have Wifi on this TV, but haven't had it for a long time. The software version is T-ECPAKUC-10570.

 

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Constellation

Re: Issues with WiFI connection - Smart TV

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I just updated my firmware via USB card. Still did not make a difference My TV still cannot detect any wifi networks. So, I still cannot use apps on the samsung hub.  The next TV we get will NOT be a samsung.

 

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Samsung Moderator
Samsung Moderator

Re: Issues with WiFI connection - Smart TV

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Have you completed all of the troubleshooting in this article? http://www.samsung.com/us/support/troubleshooting/TSG01111014/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Issues with WiFI connection - Smart TV

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Hello. Please am having the same issues with my Samsung. 

Model : UE55NU7300

Serial No : 0DWQ3HNK702902A

Software Version: T-KTM2LDEUC-1202.3

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Asteroid

Re: Issues with WiFI connection - Smart TV

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so i'm i,  I can't  connect to the wireless network.  and i donnow what's the problem!!

 

 

 

 

________________________________

bluestacks textnow  photomath

 

 

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Constellation

Re: Issues with WiFI connection - Smart TV

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I am having a similar problem, I have had no issues connecting prior but for the past 4 days I cannot get the tv to connect with my Wi-Fi, I have no issues with the Wi-Fi with all my other connected devices, its just the Samsung tv that has problems connecting.  I believe I am up to date with the software updates. I have tried all the reboot, restart, manual dns, etc nothing worked . I need help please.  Here is my tv info;

 

Model: UN55MU6290

Software version: T-KTMAKUC-1240.4 

Sub-micom version: T-KTMATSCL-3.0.1 

 

 

 

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Samsung Moderator
Samsung Moderator

Re: Issues with WiFI connection - Smart TV

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We are sorry to hear about this. Please send a private message to this link with your serial number, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Issues with WiFI connection - Smart TV

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Hi

i have an issue connecting to my WiFi 

the mode code of my tv is Ue40j5270 and the current version is 1129.1 

please help

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Samsung Moderator
Samsung Moderator

Re: Issues with WiFI connection - Smart TV

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We can only support US products. Please contact Samsung Support in your region: http://bit.ly/lBD2zm


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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