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Original topic:

KS8000 4K SUHD TV bright light on screen, getting bigger and bigger

(Topic created: 07-12-2021 04:04 PM)
Stingermck
Asteroid
Options
4k, 8k and Other TVs

Hello! I have a bright spot on my TV that has gotten larger.

I first noticed it on June 20th (the first picture) and has grown in 2 weeks as seen on the second pic.

I have run all the picture test, reset the picture settings, and no improvement.

The TV has not been moved since I bought it, and is on the TV stands, not mounted.

As a long time Samsung supporter, with multiple products in my home. Hopefully a moderator will see this and can assist.

Screenshot 2021-07-12 at 19-01-34 KS8000 4K SUHD TV Growing bright light on screen.pngScreenshot 2021-07-12 at 19-01-45 KS8000 4K SUHD TV Growing bright light on screen.pngPXL_20210712_230233327.jpg

1 Solution


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SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Hello! I do apologize for the inconvenience this has caused. I would love to assist you with this issue please, send me a private message with your full model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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3 Replies
korede
Astronaut
Options
4k, 8k and Other TVs
Same
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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Hello! I do apologize for the inconvenience this has caused. I would love to assist you with this issue please, send me a private message with your full model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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Stingermck
Asteroid
Options
4k, 8k and Other TVs

, message sent!

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