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Original topic:

KS8000 Uniformity and Light Bleed

(Topic created on: 2/23/21 7:03 AM)
userVzzmSPdlJI
Constellation
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4k, 8k and Other TVs

I am having a problem with the panel on my 60" KS8000. I am seeing severe light bleed and uniformity issues (gray areas) on screen.

The set is only a few years old but these problems seem to be progressively getting worse.

Is there a point of contact at Samsung to see about repairs or replacing the panel entirely?

Any help is appreciated.

KS8000 / Firmware: 1241

bleed1.pngblled2.png

 

 

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SamsungLou
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Solution
SamsungLou
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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