cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

I am also having this issue. Very disapointed. Hoping there’s a solution to this?

Reply
Loading...
Highlighted
Constellation

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

Same issue just happened to me.....I purchased this TV right at 3 years ago and just got hit with the verticle line issue that many users in the community have reported.  Although the TV is "out of warranty" I believe that an issue that appears to be somewhat common place should not happen.........especially when it was a $1,000 TV.  Is there anything that can be done to fix this issue?    Thank you so much for any help you can give me.  Leeh

Reply
Loading...
Highlighted
Constellation

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

My TV had the same problem starting yesterday.  Reached out to Samsung and they just referred me to the useless troubleshooting part of their website and then said to call for service.  Last time I ever purchase a Samsung product.  The only way to get through to them is on social media.  I’ll also be looking into a class action.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

@user05buyRfVcb Please send a private message with the full model code, the serial number, and an image of your display so I may see what options are available. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Constellation

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

I have the same issue...  Agree, Samsung doesn't want to do anything about it.

Very disappointing.  

Reply
Loading...
Highlighted
Asteroid

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

Was in the middle of watching tv when my TV suddenly had a yellow hue to it , I simply turned the tv off waited 30 seconds and turned it back on. Yet this time it is covered in colored vertical lines . I have tried unplugging and waiting , removing HDMI inputs etc . Reading into this I'm not very confident this is an easy fix at all . I have had this 4k 55" TV for a little over 2 years now and it suddenly craps out on me . I would love some help with this issue !!!

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

Lou - I have the exact same issue as the original poster. I sent you a PM, can you kindly assist?

Reply
Loading...
Highlighted
Asteroid

Re: KS8000 Vertical Lines in all inputs

JUMP TO SOLUTION

I have sent them several PMs and they won't respond to me . Smiley Sad 

 


@userx77H5Z7fAL wrote:

Lou - I have the exact same issue as the original poster. I sent you a PM, can you kindly assist?


 

Reply
Loading...