I have a UN65KS8000F that I bought in November 2016. It started showing a black vertical line a couple of weeks ago. I am suprised to see so many people having the same issue. Clearly this is not some isolated incident. Considering I used to be a loyal SONY customer and this is my first Samsung TV, disappointed and frustrated would be an understatement of what I am feeling now. Could someone from Samsung please help. It goes without saying that my warranty has expired, just like what many others here have experienced.
I would be happy to look into this further. Can you please send a private message with the full model and serial numbers of the television as well as if the symptom happens on all sources and the picture test? http://bit.ly/2Kq3B5F
Thanks for the info! I have set up service successfully for you. The service order number is 4150439426. The service center, SERVICE QUICK will contact you within 24-48 business hours to confirm the appointment. For scheduling purposes, you could also contact them directly at (877) 412-1665. If you have any other questions or concerns, please feel free to let me know.
Just watch out for SERVICE QUICK quality of service. They “fixed” my tv, checked that a static image was working and left. when they left, I tried any other moving image and I had big issues, requiring another repair
We can take a look into this. Could you send us a private message with your model and serial number? http://bit.ly/2ihPL97
Has anyone having the same issue with the 55KS8500 Curved LCD, i have had mine since Dec 2016 and paid over $1000 for this TV and after 2 1/2 years it now doing the same thing. I own 5 Samsung TV and this is the 2nd most recent one I have bought, I really love their product but I think this might be the last one I buy. This is whats its doing on all inputs.
Anyone having trouble, feel free to send me a private message with your full model and serial number. http://bit.ly/2ihPL97