My 55inch Samsung ks8000 TV started displaying vertical lines on the screen, it's been just 3 years and I'm not sure what went wrong. We use a lot of Samsung products in our house and they never failed us. It's really disappointing, please provide a solution/fix.
Thanks in advance.
Solved! Go to Solution.
@SamsungBri has been helping me so far with this issue.
My tv all of a sudden (ks8500 -55 inch) started showing the green lines on any input. Its useless, and I paid over $1000 around 2.5 years ago. Luckily I found this forum where others have the same issue.
A one time repair was set up for me and every time I called to check, it would tell me parts were ordered and in the process of being shipped. Eventually, it said the parts had been received if I remember right, but then the next day my samsung service transaction number didnt exist when i called.
I got ahold of someone who told me the repair was canceled and my claim had been transferred to the exchange/refund department. They called me today and offered a very weak $230 refund. That won't even come close to helping me replace the faulty tv.
Hoping @SamsungBri or someone else can help me. I don't want to give up on samsung, but if this is the end result it makes me very leary of buying anymore samsung TVs.
I can't figure out why samsung is treating me so poorly over this then. My TV was bought after yours and they have changed my offer 5x like they're trying to pester me enough that I'll just give up.