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Light bleeding through UN65JS8500 screen

(Topic created on: 9/26/20 10:53 PM)
user0tC7rduqfk
Asteroid
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Hello,

I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.

I've posted a couple of images of what it looks like:

https://imgur.com/a/l7eRIUK

Is this something that I can fix or is this panel not worth saving?

 

Any suggestions would be greatly appreciated.

 

cheers,

 

devin

416 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
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We will be happy to look in to this. Please send the serial number to this PM link.


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DCSYSMAN
Constellation
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I am having this issue also. Not just the bleeding but dark spots on the edge and overheating in the same edge area. I've researched and read all about the bleeding, dark spots and overheating melting the frames including the class action suit that should take care all of this. How do I go about getting the process going so you folks can repair this.

SamsungLou
Samsung Moderator
Samsung Moderator
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@DCSYSMAN   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


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user5ICJ3ktHRn
Constellation
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Im having this exact same issue. Just started about a month ago. The main thing im concerned about is how hot the back of my tv is getting. Its not blistering hot but a little uncomfotable to the touch. From the reviews ive read it sounds like this is a known issue that samsung wont admit to and gets resolved about 50% of the time. Paying $2000 for a tv 3 years ago id expect it to last a little longer. Anyone had any luck?

usery3FxxfjJ9K
Cosmic Ray
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I'm having this issue as well.  Just noticed a couple days ago.  Upper right corner of screen.  Screen very hot in that corner.  What can be done?

usery3FxxfjJ9K
Cosmic Ray
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Nothing....it's physical damage from the heat.  Avoid Samsung.  They will not rectify unless under their itty itty warranty.

useraE0c1viMkT
Constellation
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I am also having the light bleed issue on a un65js8500.  It started a few months ago and seems to be hot on the edges where the bleeding is occurring.  Any solutions to help resolve this?

SamsungJam
Samsung Moderator
Samsung Moderator
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Hey!  Could you send me a private message?  http://bit.ly/2ihPL97


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SamsungJam
Samsung Moderator
Samsung Moderator
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Please get back to me as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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