cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Light Bleeding in Js8000 series of SUHD TV

JUMP TO SOLUTION

Add me to the list of having the light bleed issues on both sides.  Utterly disappointed for a premium TV a premium price.  It is.most certainly a defect.  

Reply
Loading...
Highlighted
Astronaut

Re: Light bleeding through UN65JS8500 screen

JUMP TO SOLUTION

I have the exact same problem as shown in this post pics with the same exact TV. The prescribed solution from Samsung did not fix the problem. After updating firmware to 1560, and replacing HDMI cable, and checking all source inputs, TV plugged directly into the wall, nothing worked!

 

What is our option now? Is Samsung going to do right by us? Does the TV require new parts? Somebody from Samsung needs to explain. 

 

Thank you. 

Reply
Loading...
Highlighted
Constellation

Re: Light bleeding through UN65JS8500 screen

JUMP TO SOLUTION

Looks like my last post was deleted for some reason....

So far no help in getting a goodwill repair or like replacement from Samsung.

 

I was offered $288 for Samsung to buy back the TV that I purchased for almost $1,800 in 2016. I would be out the TV and not able to replace with $288.

 

Does anyone have any solutions or ideas?

IMG_6143.jpgIMG_6144.jpg

Reply
Loading...
Highlighted
Constellation

KS8000 Panel Separation and Light Bleed

JUMP TO SOLUTION

I was excited to buy this TV in late 2017 and really enjoyed the picture quality, but in the past 3 months the TV has started falling apart and lightbleed is completely ruining my TV. There's a 4 inch bright line of light bleed along the bottom of my screen and I started seeing the edge lit LEDs at the top corner of TV. The frame is literally bent and the panel is coming away from the screen.

 

It looks like this is a pretty common issue according to the forum? I was considering buying a new Samsung but I'm afraid of spending money on something that's going to fall apart in 3 months. Has anyone been able to fix these issues? 

Reply
Loading...
Highlighted
Constellation

Re: KS8000 Panel Separation and Light Bleed

JUMP TO SOLUTION

Goodluck!

 

I have a KS8500 that had a cluster of dead pixels just out of warranty. After the hasstle, Samsung finally agreed to fix it. 

 

I then took it to a third party repair shop and they put in a whole new panel. Arrived home and the TV was not sealed properly. Massive light bleed and blooming, I now have big C clamps holding the frame of my TV together..  It looks absolutely ridiculous but it works.

 

I tried to get Samsung to fix it the second time but being out of warranty I was out of luck.

 

Looking at replacing my C clamped KS8500, and the whole experience has definitely drove me away from even looking at a Samsung TV. LG CX OLED looks nice!!


@user5kNZL0ZpBR wrote:

I was excited to buy this TV in late 2017 and really enjoyed the picture quality, but in the past 3 months the TV has started falling apart and lightbleed is completely ruining my TV. There's a 4 inch bright line of light bleed along the bottom of my screen and I started seeing the edge lit LEDs at the top corner of TV. The frame is literally bent and the panel is coming away from the screen.

 

It looks like this is a pretty common issue according to the forum? I was considering buying a new Samsung but I'm afraid of spending money on something that's going to fall apart in 3 months. Has anyone been able to fix these issues? 


 

Reply
Loading...
Highlighted
Constellation

Bleeding issues UN65JS8500

JUMP TO SOLUTION

Im expericing the bleeding issues on my UN65JS8500 that many people in this forum have reported. This is highly unexceptable for a tv that was suppose to be top of th eline a few years ago. I have troubleshooted and did all the necessary thing reported in the forums to correct the problem but to no avail. Please advise me on what can be done to fix this problem. Below is model, serial, and update version. I purchased the tv in 2015.

ModelCode: UN65JS8500
T-HKMAKUC-1550.0
Serial #: Hidden

 

Thanks,

Jason J. Thomas

Reply
Loading...
Highlighted
Constellation

Re: Bleeding issues UN65JS8500

JUMP TO SOLUTION

Good luck. I've emailed, messaged and called and they just say 4 years is too long and we can't do anything about it.

Reply
Loading...
Highlighted
Constellation

Looks like a slice in the screen where bright light shines through

JUMP TO SOLUTION

This just started two days ago but it now looks like someone sliced our screen and bright light shines through. Its not as prominent on the darker colors or when the screen is black but on the brighter colors it really shines through. This TV is not that old and for what we paid it shouldn't be doing this. What can we do to fix this?????20201101_101409.jpg20201101_101428.jpg20201101_101348.jpg20201101_101905.jpg20201101_101832.jpg20201101_101817.jpg

 

20201101_100440.jpg

 

20201101_100517.jpg

 

Reply
Loading...
Highlighted
Constellation

Re: Looks like a slice in the screen where bright light shines through

JUMP TO SOLUTION

I have the same issue in the same exact spot.  Now have a 2nd one starting a touch lower and closer to the center.  Mine was about $500 from BJ's.  I'm in the market for a major upgrade and to move this one to a basement, but there is no way I'm dropping $2K-$3K on another Samsung after this experience.

Reply
Loading...
Highlighted
Astronaut

Light Bleed UN65JS8500

JUMP TO SOLUTION

Purchases this unit 5yrs ago and have been reading about the light bleed issues with this model. My unit has progressively getting worst every week and really disappointing for a 3K+ tv. I've tried all the recommended screen test and other recommendations and problem still exist. I have a Panasonic from 2005 that is still going strong. Hope Samsung takes responsibility for this manufacturing error. I've watched the YouTube video of the dismantling of this tv and it's scary what the overheating has caused the screen to practically melt. I know there isn't much I can do and paying for a repair just isn't worth it. Samsung needs to own up this and help there customers with his issue. I'd like to continue supporting Samsung but I will have to wait and see.

 

Model code: UN65JS8500

Software Version: T-HKMAKUC-1550.0

Serial Number: <Hidden>

Reply
Loading...