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Original topic:

Light bleeding through UN65JS8500 screen

(Topic created: 09-25-2019 10:20 AM)
user0tC7rduqfk
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Hello,

I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.

I've posted a couple of images of what it looks like:

https://imgur.com/a/l7eRIUK

Is this something that I can fix or is this panel not worth saving?

 

Any suggestions would be greatly appreciated.

 

cheers,

 

devin

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Iann88
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I had sent  you a pm yesterday. I'll send an other one right now

 

Regards

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userIKMt0CNEc4
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Bought series 8, 65” tv two weeks ago, and already noticed light bleed on just about the entire perimeter. My warranty better cover this. Ridiculous, Samsung. I have pictures it to prove it too. 

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SamsungCaleb
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I'm sorry to hear that, so that I may look into this can you send me a private message with your full model and serial number, and pictures of your symptoms? 


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userIKMt0CNEc4
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Model:  UN65TU8000F

S/N: <hidden>

 

 

DA5E5A3D-0BE1-473E-A496-3D21C65D2977.jpeg

 

92DA92A8-6F5C-47B3-94FB-D98F61B9D3D8.jpeg

 

00DAB13C-A578-4A95-AF45-E6A3BFFB8DBD.jpeg

 

C66EC23C-1F5B-4A7C-A272-95F6F2D22347.jpeg

 

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userYzEkT5ubkN
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My 55” curved Samsung TV is experiencing color bleeding on the edges of the screen.  These same edges are very warm and in some cases becomes quite hot the longer the TV is on.  B49F4AE8-5EAD-4372-85A5-56E4DBA5C3D8.jpegC72448F7-EA90-4842-A836-C3DF5202E83C.jpegD81CF4A3-AE50-4B5D-AA6A-BBD1D4A64DF0.jpegI paid $2000 for this TV and 3 plus years later it’s failing?!?!  Is there a reasonable fix for this?

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SamsungStephanie
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My sincerest apologies for the frustration and inconvenience this has caused. Does this happen on all sources? 

 

Navigate to Settings > Support > Self Diagnosis > Picture Test, and then follow the on-screen directions. Does the light bleed appear during the test?


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userHEh4ONn7dV
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My $2k+ TV is also bleading light.

 

Will Samsung support it?  Its about 4 years old?

 

Anyone have an estimate for cost to repair?

 

Thanks!

SamsungTam
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The service center would provide the estimate for the repair. Are you able to provide an image of the symptom for us? Also, have you noticed any separation of the display and the panel?


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userHEh4ONn7dV
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Samsung.jpg


@SamsungTam wrote:

The service center would provide the estimate for the repair. Are you able to provide an image of the symptom for us? Also, have you noticed any separation of the display and the panel?


 

No separation but it is really hot to the touch.  I'm afraid to leave it on for too long.

 

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SamsungTam
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Understood. Can you send us a private message to the link below with your serial number?

http://bit.ly/2hQXHNu


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