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Original topic:

Light bleeding through UN65JS8500 screen

(Topic created on: 1/16/19 12:54 PM)
user0tC7rduqfk
Asteroid
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Hello,

I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.

I've posted a couple of images of what it looks like:

https://imgur.com/a/l7eRIUK

Is this something that I can fix or is this panel not worth saving?

 

Any suggestions would be greatly appreciated.

 

cheers,

 

devin

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user2T1eq2RK6Q
Astronaut
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Hello, I have a UEJS8000 from the beginning of 2016 with the same problem on the sides of the screen as the ones described here recently, with the same manufacturing problem. the rear screws "burn" when touched. What I can do?

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SamsungBri
Samsung Moderator
Samsung Moderator
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Oh no!!! Regretfully, this forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


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MiGal10
Constellation
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I have the same thing and the exact same issue. My spots on the sides are in the same spot and are the same shapes. Different input sources and surge protectors do nothing to help.

 

This was a VERY expensive TV, I'm extremely unhappy with this...

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useru4vkJFrVcu
Constellation
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Looks like im not the only one that is experiencing this issue.  Any help at all SAMSUNG

 

 

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wep
Astronaut
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What was wrong 


@uservz3sPED6LK wrote:

Hi, yes tv says it's up to date with v1550

Yes this happens with all sources.

I usually use a surge protector but have removed it to see if that was the cause, but still happens.

It's not an hdmi issue as I mostly use apps built into the tv


 

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Garry7859
Constellation
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I have the same issue, what should I do? Considering I did what you recommend.

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userPUhHJ6tMU9
Constellation
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Hello, I'm having the same problem. I'm trying to follow the first set of steps but can only go as far as "self-diagnosis". My tv won't let me select signal information (it's grayed out). Do you have any suggestions? Thank you for your time.  (Software ver. 1550)

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user6iopcmP4pH
Constellation
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is there any help with light bleed  or  even a fix  I have a 55 js9000   and have light bleed down both sides of unit and very hot 

 

 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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I'm sorry to hear that, so that I may look into this can You send me a private message with your full model and serial number and pictures of your symptoms? 


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AlohaTodd
Constellation
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Aloha,

 

I started having the same exact problem on the same exact TV a few weeks ago.  The pictures above look exactly like my TV in the same spot.  I know my TV isnt under warranty, but it is fixable by a local authorized Samsung Repair Center?  IF so, what is the estimated cost?

 

Thansk,

 

Todd Constantino

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