JUMP TO SOLUTION Solved

Original topic:

Memory problem smart TV mu6100

(Topic created: 08-12-2021 05:11 AM)
userCVWgEPtBar
Constellation
Options
4k, 8k and Other TVs

hello I am having the same problem that I know mentioned in this topic, does anyone know if there is any solution apart from changing the motherboard of the TV ???

https://us.community.samsung.com/t5/HD-and-UHD-TVs/Any-way-to-completely-clear-TV-memory/td-p/173818...

1 Solution


Accepted Solutions
Solution
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Hey I am so sorry you are having the same problem as prior, the next step recommended would be for you to give us a call and request to speak with our remote management department directly. Please let me know if I can assist you further by contacting me here: https://bit.ly/3lVQyQ2.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
2 Replies
Solution
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Hey I am so sorry you are having the same problem as prior, the next step recommended would be for you to give us a call and request to speak with our remote management department directly. Please let me know if I can assist you further by contacting me here: https://bit.ly/3lVQyQ2.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
userrKMWSqXG5a
Astronaut
Options
4k, 8k and Other TVs

Hey just wondering if you managed to find a solution for this? I'm having the same problem with the same TV 😞

0 Likes
Reply