cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Model number UN55KS8000FXZA

My samsung tv model numbe un55ks8000fxza starting showing colored vertical lines and i can't get off the screen.  The sound is still playing fine.  I can't see anything except lines to get be able to go to the settings screen.

 

Please help.

 

Dyan Harrison

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Model number UN55KS8000FXZA

If this happens on all sources, inputs, and the picture test, the TV will need to be serviced. I would be delighted to set that up for you! Can you send me a private message with the serial number? http://bit.ly/2sSxapD


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Model number UN55KS8000FXZA

I have the same model and experiencing the same issue. I already PM'd SamsungGill with my model & serial, but wasn't sure if I needed to post in the forum first and then wait for a mod to respond. 

Reply
Loading...