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Constellation

My 55" 4k Uhd smart tv has developed a white streak in the bottom right corner of the screen

I have a 4k 55" UHD smart tv that I bought two years ago. Just recently a bright white light streak has appeared in the bottom right corner of the screen.  I am so disappointed.....I LOVE THIS TV! The picture STILL has me besside myself with the quality...except now it's already breaking down? I bought this through Best Buy Canada, I think I bought the extended warranty, but I can't remember. Is there a procedure for repairs, or are the horror stories I have been reading true? Are you supporting your customers during these obvious manufacturing, mechanical failure of these huge, expensive devices? Is there anything I can do about this?

Montgomery Hill

Samsung fan

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: My 55" 4k Uhd smart tv has developed a white streak in the bottom right corner of the screen

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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