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Original topic:

My unk55s8000 has vertical lines and no picture

(Topic created: 07-08-2021 10:11 AM)
usercbt1A53ujH
Astronaut
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4k, 8k and Other TVs

Apparently this happens a lot with this model and I haven’t gotten anywhere other than a repairman wants to charge me 1000 to fix the tv

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I understand how this may be frustrating and want to help does this occur on all sources and during the picture test? If it does this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I understand how this may be frustrating and want to help does this occur on all sources and during the picture test? If it does this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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