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Constellation

NU6900 Series - 4K UHD TV Dolby function not available

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I'm trying to use Dolby sound with my fire TV stick and it says function is not available. Anyone else have trouble with the fire tv stick?

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Samsung Moderator
Samsung Moderator

Re: NU6900 Series - 4K UHD TV Dolby function not available

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Are you using Dolby with the stock speakers? It is generally meant for external speakers with more range.

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Samsung Moderator
Samsung Moderator

Re: NU6900 Series - 4K UHD TV Dolby function not available

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Is it any certain type of Dolby? Please provide the full model code so that we can best assist. 

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Constellation

Re: NU6900 Series - 4K UHD TV Dolby function not available

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Neither Dolby or Dolby+ are available. Here's the model info, thanks for any help you can give:

 

Samsung 55 Class LED NU6900 Series 2160p Smart 4K UHD TV with HDR
Model: UN55NU6900BXZA
SKU: 6290508

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Highlighted
Samsung Moderator
Samsung Moderator

Re: NU6900 Series - 4K UHD TV Dolby function not available

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Are you using Dolby with the stock speakers? It is generally meant for external speakers with more range.

View solution in original post

Reply
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