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userwehwMPxQ1f
Constellation

NU6900 Series - 4K UHD TV Dolby function not available

I'm trying to use Dolby sound with my fire TV stick and it says function is not available. Anyone else have trouble with the fire tv stick?

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Samsung Moderator
Samsung Moderator

Re: NU6900 Series - 4K UHD TV Dolby function not available

Is it any certain type of Dolby? Please provide the full model code so that we can best assist. 

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userwehwMPxQ1f
Constellation

Re: NU6900 Series - 4K UHD TV Dolby function not available

Neither Dolby or Dolby+ are available. Here's the model info, thanks for any help you can give:

 

Samsung 55 Class LED NU6900 Series 2160p Smart 4K UHD TV with HDR
Model: UN55NU6900BXZA
SKU: 6290508

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Samsung Moderator
Samsung Moderator

Re: NU6900 Series - 4K UHD TV Dolby function not available

Are you using Dolby with the stock speakers? It is generally meant for external speakers with more range.

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