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userjmhLNzqia5
Astronaut

Re: Netflix not working on Samsung Smart TV

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I bet it has something to do with wikileaks pointing out how samsung has covert microphones in the televisions. I bet the errors are stemming from some type of glitch. 

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rick64
Constellation

Re: Netflix not working on Samsung Smart TV

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just want to add to the post.

unreal this can't be fixed
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j0seluis
Constellation

Re: Netflix not working on Samsung Smart TV

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At least with this new update they addressed the info button within Netflix so we know what resolution it's playing at

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user8iiIW6HMsP
Constellation

Re: Netflix not working on Samsung Smart TV

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That's it!

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Honus
Constellation

Re: Netflix not working on Samsung Smart TV

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FYI, at least on the KS9000 we figured out that if you hold the power button on the remote for a few seconds it will reset the TV and appears to have the same effect as unplugging it.
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userOY7YawvZc2
Asteroid

Re: Netflix not working on Samsung Smart TV

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Same problem here. But for me, simply exiting the Netflix app everytime did not work to stop the issue of non-responsiveness from happening again. However, I've found that if you log out of your Netflix account after each use, you shouldn't run into any problems. While it is a minor annoynace to have to log out each time and then put in your password everytime you want to watch something, it is much less of an annoyance than having to unplug the TV or having to do a Smarthub reset and then resigning into your samsung account and then your netflix account.

 

This has been working for me for a week now with no problems.... This solution stopped me from returning the TV tpo Bestbuy although I would appreciate a more official solution from Samsung/Netflix

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user8KaECoie2L
Asteroid

Re: Netflix not working on Samsung Smart TV

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What seems to be working for me is:

Once I've gotten into Netflix, by unplugging or any other means, and Netflix is running OK:

1. I get out of Netflix by getting to the screen that has an option "Exit Netflix" and I use that option.

2. This brings up the Smarthub banner with all the apps across the bottom of the screen

3. I wait until this banner has completely disappeared before proceeding to any other option.

 

If I want to go from Netrflix to Amazon, I exit Netflix, wait until the banner disappears, hit the Smarthub button on the remote, choose Amazon, and all's ok.  If I try to go from Netflix to banner and then immediately go to Amazon or HDMI, it works, but seems to mess up Netflix again so that I've got to unplug-replug the set again.

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userh0rGVwZJxV
Astronaut

Re: Netflix not working on Samsung Smart TV

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Sorry could you tell me exactly how to logout / login of /in Netflix please on my Samsung ( also currently not loading grrr)

steps for dummies please...

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userFGaRTCqi4K
Astronaut

Re: Netflix not working on Samsung Smart TV

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same problem here guys...

 

Model UN32D5500

It`s old, but for me and netflix it`s enough.

 

Also, Youtube was removed from smarthub...

https://support.google.com/youtube/answer/6098135?hl=en-GB

 

 

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users753huL7Cy
Constellation

Re: Netflix not working on Samsung Smart TV

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Everyone keeps saying sign out of Netflix...except you can't cause it's a black screen! WTF Samsung 3k for this tv and you can't solve a f@cking 2$ app!!!!

 

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