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user8gnpA389zk
Constellation

No signal & Blue Screen

I bought a new 50 NU7100 last summer. Tv worked fine when Inwent to bed last night and today it shows no signal on HDMI 1&3 and on HDMI 2 it shows a blue screen. I have swapped out cables and cable boxes and nothing has worked. I literally bought this almost 14 months ago to the day.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: No signal & Blue Screen

Have you tried unplugging the unit for 5 minutes? Have you tried unplugging the HDMI devices and plugging them back in? Is the television connected to a surge protector?

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user8gnpA389zk
Constellation

Re: No signal & Blue Screen

Yes I have tried all of the above, and yes it is plugged into a surge protector. I also have tried directly into the wall to see if that worked.

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Samsung Moderator
Samsung Moderator

Re: No signal & Blue Screen

Please send us a private message with the full model code and serial number: Link

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