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Original topic:

Nu7100 juddery motion after 1310.4 update

(Topic created: 07-21-2021 10:27 AM)
usertACfBGP76s
Cosmic Ray
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4k, 8k and Other TVs

My samsung 50 inch nu7100 is starting to experience choppy motion after the latest update when are we getting another update ? This tv hasn't gotten an update since November 20,2020 and it's been 8 months now. most content before the update was smooth doesn't matter if it's 24,30 or 60 fps content and now it's not smooth anymore even with digital noise reduction on auto and auto motion plus judder reduction set to max. Please fix this. 

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SamsungLarry
Community Manager
Community Manager
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4k, 8k and Other TVs

I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Solution
SamsungLarry
Community Manager
Community Manager
Options
4k, 8k and Other TVs

I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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