Original topic:

One Connect Box issue

(Topic created: 07-10-2021 05:14 AM)
userUmLI3EiuWP
Astronaut
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4k, 8k and Other TVs

I’m having issues with the One Connect box I use with my Samsung TV. I have double checked connections and the screen is working properly. The TV will not turn on and it seems to be a problem with the one connect box. Any help with this issue would be greatly appreciated. 

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SamsungGill
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

May seem like an odd suggestion, but try to reverse the One Connect cable. Put the TV end in the One Connect and vice versa. 

 

Are you able to see the menu on the TV? Please provide the full model code and current software version by going to Settings>Support

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userLZEKfnqZNU
Constellation
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4k, 8k and Other TVs

i have the same problem i have a samsung tv with one connect mini when i plug in the one connect mini the tv instantly turns of and the red light blinks twice when the one connect mini is plugged out the tv works fine but i cant  plug anything in alot of people have the same problem and even buying a new one connect mini dosent work so now i have a useless 4k tv update me if there is any fix the model number is UA50JU7000

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