I have two Samsung TVs that use the one connect box. One of the TVs just has a connection picture on the screen and will not function. I have unplugged everything and waited a bit and plugged back up and same issue. I swap out boxes and it works fine. How do I get this replaced?
we purchased the two TVs I believe three years ago. I have not tried a factory reset on the ( one connect box) yet, really didn't know that was an option. With that one connect hooked up all I see is the bad connection on the screen. Please advise
It's the one connect box, took the other one I have off tv and plugged it into the broke one and it works. Is the one connect box under any kind or warranty or replace option?