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Constellation

PLEASE FIX Remote not working with Pioneer Receivers!!

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PLEASE FIX Remote not working with Pioneer Receivers.. Please don't ask to go through any procedures to try and diagnose the problem it is a known problem with Samsung TV's and numerous ppl are having the same issue..  RU8000

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Asteroid

Re: PLEASE FIX Remote not working with Pioneer Receivers!!

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I'm happy to shed some light on this issue. It IS samsumgs fault, but it CAN be fixed, at least in some cases. (I've posted this elsewhere as well as i came across two posts about this)

 

I have a Samsung 4K Q60R QLED TV and a Pioneer receiver (VSX-515V) that I use as a home theather. The receiver is plugged to my TV through an optical cable. Everything used to work perfectly until I updated to the latest firmware, AND reformatted my TV. After the re-format, the volume on the remote never worked again....same errors as mentioned by others. Samsung obviously messed something up with their update relating to the pioneer IR code datebase.

 

Now for the fix. The issue seems to be with the Pioneer IR code database so just find a receiver, that is NOT pioneer, that uses the same remote IR code as your receiver. I used this site "http://www.verizon.com/support/smallbusiness/tv/fiostv/remote+controls/setup/questionsone/122842.htm" and found that the brand "WARDS" uses the same IR code as mine (RCA, Optimus, Magnavox, Capetronic, ADC, and Yamaha all seem to have IR codes that may overlap with some of pioneer's too). I then followed the procedure on my TV again for linking my remote, but when asked for the brand just searched "WARDS". The first attempt failed but the second "WARDS" code it used was able to power off my receiver as expected. It now all works fine again!

 

Hope this helps...

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Highlighted
Asteroid

Re: PLEASE FIX Remote not working with Pioneer Receivers!!

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I'm happy to shed some light on this issue. It IS samsumgs fault, but it CAN be fixed, at least in some cases. (I've posted this elsewhere as well as i came across two posts about this)

 

I have a Samsung 4K Q60R QLED TV and a Pioneer receiver (VSX-515V) that I use as a home theather. The receiver is plugged to my TV through an optical cable. Everything used to work perfectly until I updated to the latest firmware, AND reformatted my TV. After the re-format, the volume on the remote never worked again....same errors as mentioned by others. Samsung obviously messed something up with their update relating to the pioneer IR code datebase.

 

Now for the fix. The issue seems to be with the Pioneer IR code database so just find a receiver, that is NOT pioneer, that uses the same remote IR code as your receiver. I used this site "http://www.verizon.com/support/smallbusiness/tv/fiostv/remote+controls/setup/questionsone/122842.htm" and found that the brand "WARDS" uses the same IR code as mine (RCA, Optimus, Magnavox, Capetronic, ADC, and Yamaha all seem to have IR codes that may overlap with some of pioneer's too). I then followed the procedure on my TV again for linking my remote, but when asked for the brand just searched "WARDS". The first attempt failed but the second "WARDS" code it used was able to power off my receiver as expected. It now all works fine again!

 

Hope this helps...

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Constellation

Re: PLEASE FIX Remote not working with Pioneer Receivers!!

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I want to say thank you it worked perfectly.. I thought about this lastnight and did try it but I only went through the Receivers that are listed in the  didn'menu.. I didn't realize there were more stored codes that could be accessed via the search..  Once again you were a big help and I sure appreciate it.. 

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Constellation

Re: PLEASE FIX Remote not working with Pioneer Receivers!!

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What's your Pioneer Receiver ?  

 

I'm having the exact same issue with a VSX-323 and trying different manufacturers (Wards, RCA etc) does not solve it for me. The Pioneer manufacturer actually works in the Universal Remote setup page where it power cycles perfectly when it asks the question "does the Receiver switch on or off" (as does WARDS manufacturers and some others) but when it comes to power cycling the REceiver when I power on/off the TV, nothing happens... So it works on the setup page but not when the setup is finished and you want the feature to work for real.

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